Privacy Policy

1. Introduction

VinIntelligence LLC ("VinIntel," "we," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our vehicle history report service.

2. Information We Collect

Account Information

When you register, we collect your name, email address, and password (stored securely hashed). We do not store payment card details — all payments are processed by our third-party payment processor.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, VINs searched, IP address, browser type, and device information.

Vehicle Data

VINs you search and reports you generate are stored in your account for future access. This data is associated with your account and not shared with other users.

3. How We Use Your Information

• To provide and maintain the Service
• To process transactions and manage your account
• To send transactional emails (receipts, account notifications)
• To improve and optimize the Service
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

• Payment processors — to process your transactions securely
• Vehicle data providers — VINs are sent to third-party databases (NMVTIS, NHTSA) to compile reports
• Law enforcement — when required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including 256-bit SSL encryption, secure httpOnly cookies for authentication, and hashed password storage. However, no method of transmission over the internet is 100% secure.

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies. Essential cookies are required for the Service to function and cannot be disabled.

7. Data Retention

Account data is retained for as long as your account is active. Vehicle reports are retained indefinitely for your continued access. You may request account deletion by contacting us, at which point your personal data will be removed within 30 days.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise any of these rights, contact us at our contact page.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. We will notify registered users of material changes via email. Continued use of the Service constitutes acceptance of the updated policy.

11. Contact

Questions about this Privacy Policy? Contact us at our contact page.